Cookie policy

This is the cookie policy of Kadonation, estab­lished at Gor­dunakaai 61 9000 Ghent (Belgium), VAT number BE 0666.820.362 and relates to the web domain kadonation​.com.

Our website uses both strictly necessary and non-essential cookies to improve your experience as a visitor. We dis­tin­guish the following cookies according to their purposes:

Essential and functional cookies make sure our website works properly, for example by enabling basic functions like page navigation in your language and access to secure areas of the website. Without these cookies, some parts of the website would not work. They cannot be disabled.

Non-essential cookies (analytical and marketing cookies) help us analyse and understand your use of our website, store your user pref­er­ences and provide you with relevant content and adver­tis­ing. These cookies will never be enabled without your prior consent.

  • We use analytical cookies, for example, to know how many times a particular page is read. We only use this infor­ma­tion to improve the content of our website. These cookies are only placed after you have given your consent.
  • Marketing cookies are used to track visitors when they visit different websites. Their purpose is to show you relevant adver­tise­ments. This category also includes tracking cookies used by social media websites, such as Google.

What is a cookie?

A cookie is a small text file that is stored in your browser folder on your computer when you visit a website. The main function of cookies is to dis­tin­guish one user from another. For example, a cookie ensures that your language preference is remembered as you browse the website.

Cookies have a certain duration. Some are auto­mat­i­cal­ly deleted when you close your browser, these are session cookies, while other cookies remain on your computer for a longer period of time or stay per­ma­nent­ly unless you delete them. These are the permanent cookies and allow you, for example, to remain logged in.

Cookies can be placed by us (first party cookies) or by a partner (third party cookies). An example of a third party cookie is a tracking cookie. In the case of tracking cookies, an advertiser, such as Google, places a cookie with your permission when you visit our website. This enables them to show you relevant ads on their channels.

List of our cookies

Essential or functional cookies

Cookie nameDuration of the cookiePurpose of the cookie
awsalbcors7 daysThis is a load balancing cookie. Load balancing cookies divide the load on the servers.
xsrf-token1 dayThis cookie ensures that visitors can surf securely. It prevents cross-site forgery (the unau­tho­rised placing of content on a website).


This cookie keeps track of your infor­ma­tion as you browse from page to page so you don’t have to keep entering the same infor­ma­tion.
_​cfruidsessionThis Zendesk cookie supports the chat function in the context of load balancing.
_​zlcstorepersistentThis Zendesk cookie stores infor­ma­tion about the current status of the chat.
zd-suidpersistentThis Zendesk cookie identifies the user’s session.
zd-settingspersistentThis Zendesk cookie stores the user pref­er­ences of the helpdesk.
zd-storepersistentThis Zendesk cookie records whether the chatbot was shown to the user.
_​zlcmid1 yearThis Zendesk cookie stores the device ID for chat authen­ti­ca­tion.

Analytical cookies

Cookie nameDuration of the cookiePurpose of the cookie
_​ga2 yearsThis Google cookie records a unique ID which is used to generate sta­tis­ti­cal data on how visitors use the website.
_​gid1 dayThis Google cookie records a unique ID which is used to generate sta­tis­ti­cal data on how visitors use the website.
ZD-buidZD-buidThis Zendesk cookie records a unique ID that identifies the user on repeat visits.
_​dataLayerHistorypersistentThis cookie is used by Google analytics.

Marketing cookies

Cookie nameDuration of the cookiePurpose of the cookie
_​gcl_​au3 monthsThis Google AdSense cookie exper­i­ments with the efficiency of adver­tise­ments on their websites.

Do you have any questions for us?

Please do not hesitate to contact us at contact@​kadonation.​com or +32(0) 9396 32 00.