Kadonation logo

Complaints?

Any complaints? Please contact us as quickly as possible. Customer satisfaction is extremely important to us. We will do anything in our power to resolve your complaint.
These are our contact details:
Kadonation, Gordunakaai 61, 9000 Gent,
contact@kadonation.com.
Remember to state your order number and describe your complaint as clearly as possible. You will receive a reply within two business days.

If we are unable to find common ground, you, the consumer, can visit safeshops.be. This independent organisation will act as an agent between the buyer and seller if the complaint is substantiated. You can contact this organisation via telephone (078/77.0.12) or by writing to them at Comité van Verzoening, Noordkustlaan 1, 1702, Groot-Bijgaarden.

Email

Contact us at your convenience

Receive a reply within 24 hours

Email

Telephone

BE: 09 396 32 00 - NL: 085 888 4933

Questions answered in real time between 9AM and 5PM

Telephone Belgium Telephone the Netherlands