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Any complaints? Please contact us as quickly as possible. Customer satisfaction is extremely important to us. We will do everything in our power to resolve your complaint.
These are our contact details:
Kadonation, Gordunakaai 61, 9000 Gent,
[email protected].
You can always reach us by phone on 09 396 32 00.
Remember to state your order number and describe your complaint as clearly as possible. You will receive a reply within two business days.

If we are unable to find a solution that works for us both, you, the consumer, can visit safeshops.be. This independent organisation will act as an agent between the buyer and seller if the complaint is substantiated. You can contact this organisation via telephone (078/77.0.12) or by writing to them at Comité van Verzoening, Noordkustlaan 1, 1702, Groot-Bijgaarden.


Contact us at your convenience

We'll reply within 24 hours