Rapid growth thanks to a happy and engaged team: PSA Antwerp shows us how it’s done!

PSA is constantly looking for ways to continue to grow. For example, the company recently acquired the global logistics player BDP Inter­na­tion­al. They are also always on the lookout for new talent, so the company puts a lot of emphasis on their recog­ni­tion policy. We do this not only to attract new talent, but also to reward the commitment and engagement of current employees. A useful tool for this is the cen­tralised recog­ni­tion platform Kadonation Select.

For this customer story we spoke to Sabine Corluy, HR Manager L&D and Staff Com­mu­ni­ca­tion, and Facility & Hos­pi­tal­i­ty Officer Zygia Van Den Bosch. They, and by extension PSA Inter­na­tion­al, believe it is important that recog­ni­tion extends beyond country borders, something that wasn’t easily achieved in the past.

​‘Before working with Kadonation, we noticed that the invoicing process with other partners was often a bottleneck. The limited number of shops where our employees could spend their gift vouchers also wasn’t ideal,’ says Zygia.

When it comes to recog­ni­tion, PSA Inter­na­tion­al deals with a range of occasions, so one central platform to maintain an overview is key. Variation in the staff gifts is also a must. ​‘Our employees love getting Kadonation Gift Cards. But there are also times when you’d rather give someone a physical gift, like for Sin­terk­laas. The com­bi­na­tion of the gift card with a physical gift, which you can now do on the platform, is a real asset for the future,’ says Sabine.

The Customer Support team’s quick response to questions proves to be a big plus for them, as do the many gift occasions and the con­sid­er­able amount of time saved when ordering. ​‘Whether you’re just ordering the Kadonation Gift Card or physical gifts too, the platform is very user-friendly. Kadonation Select is constantly improving, and so too is our recog­ni­tion policy!’ Sabine adds.

‘The recog­ni­tion of our employees is a regular focus of ours,’ says Zygia. ​‘For example, when someone wins a company quiz, or when a ​“godparent” takes a new colleague under their wing. And of course when there’s a wedding, new baby, retirement,… But we also like to show our support in the event of illness or death; as an employer, it’s important to be there for all of these moments.’ Thanks to Kadonation Select, this has become a lot easier.

What could be even better about Kadonation Select? ​‘A wider range of local products, like the tra­di­tion­al Antwerp hands! Our foreign colleagues always love those,’ Zygia laughs. Thanks for the tip!